Operations Manager – Vessel Routing & Optimization Services
Montreal, Canada | Permanent contract | Publication date: 2025-09-17
True North Marine, an Accelleron Company, is a consultancy dedicated to assisting bulk vessel operators ensure that their voyages are undertaken in the most safe and cost effective manner. With bunker costs continually rising, the use of our weather routing service will save bulk vessel operators significant amounts of money at a minimal cost.
Job description
You will play a crucial role in optimizing vessel routes, improving fuel efficiency, and ensuring seamless scheduling in close collaboration with the Operations team. This role requires a strong analytical mindset, excellent communication skills, and a solid understanding of maritime operations.
As of January 1, 2026, with the integration of TNM into Accelleron, you will benefit from Accelleron’s extensive employer value proposition, including a wide range of attractive benefits.
Your responsibilities:
Strategic & Managerial
- Shape and execute regional operations strategy aligned with the company’s commercial, safety, and sustainability goals.
- Lead, mentor, and develop a team of route analysts and optimization specialists, ensuring training, competency, and succession planning.
- Oversee team schedules, workload, and continuous learning initiatives (weather interpretation, routing processes, ship–shore communication).
- Foster strong intra- and inter-office collaboration across global teams.
- Engage stakeholders including shipmasters, customers, and internal departments.
- Contribute to budgeting, resource allocation, and KPI monitoring.
Technical & Operational Oversight
- Supervise and approve strategic voyage plans for complex or high-risk passages.
- Optimize performance by balancing safety, fuel efficiency, and on-time arrivals.
- Serve as Heavy Weather Specialist during adverse conditions (cyclones, heavy swell, ice).
- Ensure compliance with global regulations and prepare the team for upcoming decarbonization regimes.
- Lead emergency routing and crisis response for vessel incidents or delays.
- Implement monitoring systems for piracy zones, regulations, and hazards affecting operations.
- Conduct incident reviews, post-mortem analysis, and after-action reporting for continuous improvement.
Client & Commercial Interface
- Act as a senior customer-facing representative, providing expert voyage strategy advice.
- Support clients in contract and claim disputes involving weather or routing (training provided).
- Present data-backed reports demonstrating value: fuel savings, emission reductions, and operational improvements.
Your background:
- Proven track record in maritime operations, routing, or vessel performance management.
- Strong leadership, team management, and stakeholder engagement skills.
- Excellent analytical and problem-solving abilities.
- Confident communicator with strong interpersonal and presentation skills.
- Ability to perform under pressure in a fast-paced and dynamic environment.
- English proficiency required; other languages are an asset.
Your benefits:
- Competitive salary and comprehensive benefits package
- Pension plan
- Group insurance
- Basic Life Insurance and Dependent Life Insurance
- Accidental Death & Dismemberment coverage
- Hospital Coverage and Out of Country Emergency coverage
- Extensive Drugs coverage, Vision Care, Hearing Aids, and Orthopedic Shoes & Orthotics
- Our benefits are structured to provide comprehensive support, helping you maintain a healthy and balanced life.